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One year on from Beryl: Flow’s network fully recovered

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One year on from Beryl: Flow’s network fully recovered

This story was posted 12 months ago
2 July 2025
in Business, Carriacou & Petite Martinique, PRESS RELEASE, Technology
2 min. read
L-R: Balan Nair, President and CEO Liberty Latin America; Prime Minister Dickon Mitchell, Lincoln Baptiste, Country Manager FLOW Grenada, Inge Smidts, CEO C&W Communications. Photo: Flow Grenada
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As Grenada marks the one-year anniversary of Hurricane Beryl’s passage, Flow Grenada confirms that mobile, internet, and cable services have been fully restored across Carriacou and Petite Martinique.

This milestone honours the resilience of these island communities and the concerted efforts of our teams and partners.

On 1 July 2024, Hurricane Beryl struck as a Category 4 storm, unleashing sustained winds exceeding 140 mph and torrential rainfall. The devastation was widespread: transmission towers were toppled, power substations flooded, and thousands of households were cut off from vital communications, leaving entire neighbourhoods in Carriacou and Petite Martinique isolated for days on end.

Within hours of the storm’s passage, Flow Grenada activated its emergency response protocol and mobile restoration teams deployed portable generators to key sites while engineering crews worked tirelessly — often in hazardous conditions — to rebuild damaged towers and reroute fibre links. In remote areas, helicopters transported critical spare equipment to ensure no community was overlooked.

Balan Nair, President and Chief Executive Officer of Liberty Latin America, joined members of the Executive Leadership Team on the islands to stand shoulder-to-shoulder with local staff. Their visit reinforced our commitment to “rebuild better,” driving the deployment of more robust power backups and network redundancies designed to withstand future storms.

Over the past 12 months, Flow has partnered closely with government agencies, community organisations, and first responders to restore and enhance critical communications.

Today, Carriacou enjoys full mobile coverage and 98% internet connectivity, while Petite Martinique’s internet availability has steadily risen to 60%. We have also upgraded power systems with additional battery and generator capacity, ensuring greater reliability even in extreme conditions.

Beyond technical restoration, Flow invested in community resilience initiatives by donating routers and satellite terminals to clinics, subsidising service plans for affected households, and hosting training workshops for emergency-response teams on leveraging real-time communications during crises.

“Rebuilding isn’t only about infrastructure — it’s about restoring confidence. Every repaired tower, every reconnected school, and every call made during an emergency reinforces our promise to be there, always,” said Lincoln Baptiste, Country Manager, Flow Grenada.

As the country honours this significant anniversary, Flow Grenada reaffirms its dedication to continuous improvement and storm-ready preparedness.

“We will keep strengthening our network, refining our emergency protocols, and investing in technology innovations. Carriacou and Petite Martinique deserve nothing less than best-in-class connectivity — today and for generations to come,” added Baptiste.

Flow Grenada

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Tags: balan nairflowflow grenadahurricane berylliberty caribbeanlincoln baptiste

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