Role: Network Administrator
Mod1 is seeking an experienced Network Administrator to join our team of high performers to help deliver high quality, managed IT services to our clients. The ideal candidate is responsible for designing, building, maintaining and supporting simple and complex network environments for businesses in various industries.
Responsibilities:
- Efficiently manage and maintain client network environments
- Monitor and proactively manage client networks and services, diagnosing and resolving issues to maintain optimal performance and availability
- Configure, install, and maintain networking equipment, including routers, switches, firewalls, and VPNs across multiple client environments
- Handle technical support incidents and outages, applying advanced troubleshooting skills to ensure rapid resolution
- Implement and enforce standards in network security, including firewalls, intrusion detection systems, systems patching, and access controls, to safeguard client data and systems
- Participate in client onboarding and provide technical guidance to ensure smooth transitions to our managed services
- Collaborate with our support teams to offer technical expertise and mentorship, fostering continuous learning and growth
- Stay up-to-date with industry trends and emerging technologies to identify opportunities for service improvement
Qualifications
- At least 5 years of experience as a Network Administrator
- Understanding and appreciation for IT standards and compliance
- Ability to multi-task, organise, and prioritise work
- Exceptional customer service skills
- Strong understanding of Windows Server and Client environments
- Strong understanding of networking protocols, including TCP/IP, DNS, DHCP, VPN, VLANs, and routing protocols.
- Strong understanding of Microsoft 365
- Proficiency in managing networking equipment from various vendors (Ubiquiti, Cisco, Juniper, Fortinet, etc.)
- Hands-on experience with network monitoring and management tools
- Demonstrated ability to handle complex network troubleshooting and resolution
- In-depth knowledge of network security practices and tools
Starting salary EC$4,000 per month.
Please send applications with CV and at least 2 references to [email protected] with subject “Network Administrator Application.” Deadline for submission is 16 May 2025.
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