Ariza Vacancy: Branch Manager, Grenville

Ariza Credit Union, rebranded from the Grenada Public Service Co-operative Credit Union in 2016, is a strong, dynamic and innovative leader in the sector in Grenada and the Organisation of Eastern Caribbean States (OECS). Since 2016, brand awareness has increased and significant growth has been achieved.

An opportunity exists for an experienced, results-driven and competent Manager further to drive growth at the Credit Union’s Grenville Branch, while providing inspirational leadership to a team of 8 employees.

Position: Branch Manager, Grenville

Job Summary

Reporting to the Executive Manager: Member Experience, the Branch Manager will ensure that service to members and potential members consistently exceeds expectations. The job holder would also direct and lead the branch’s employees and day-to-day operations in compliance with established policies, procedures, controls, regulations and standards, and be accountable for the achievement of growth and employee development objectives.

Responsibilities would include

1. Collaborate with the management team to establish annual goals, objectives and performance standards
2. Plan, implement and monitor goals, objectives and standards; submit required reports
3. Ensure that operations related to cash, ATM and services are performed according to policies, procedures, controls and standards
4. Review and recommend changes to policies, processes and procedures to improve service, efficiencies and reduce risk
5. Evaluate loan applications to ensure accuracy, viability and compliance with policies, approve loans within designated limits and/or submit to the approving body
6. Prepare high-value loan applications for approval by the designated body
7. Collaborate with Marketing and other managers regarding advertising, marketing, and growth campaigns
8. Network and actively participate in community activities to promote the organisation and to foster goodwill
9. Measure and report on the performance of growth strategies, including assessment against objectives

Requirements

• Education and Training:

1. 1. Master’s degree in Business Administration, Management, Banking, Finance or related field
   2. Certified Residential Underwriter (CRU) or other related professional credit certification

• Experience:

5 years of management experience in an operational and/or credit department of a financial institution. Experience in a Credit Union would be an advantage.

• Key Competences and Attributes:

1. 1. Integrity
   2. Extensive knowledge of financial operations
   3. Strong analytical and problem-solving skills
   4. Strong leadership and management skills
   5. High emotional intelligence
   6. Customer orientation
   7. Excellent presentation, verbal communication and writing skills
   8. Networking and collaboration
   9. Accountability
   10. Attention to detail

We invite interested professionals who meet or exceed the requirements to submit their application to [email protected] (in PDF format, with subject line “Branch Manager: Grenville”) by 16 July 2023.