The Caribbean’s leading Luxury-Included® chain offers an exciting opportunity for enthusiastic persons to join our team.
Come share with us on an amazing Caribbean journey as Operations Manager, Rooms Division.
The successful candidate will be in charge of planning and executing strategies for the day-to-day operations of the Rooms Division. This includes overseeing the Front Office, Guest Services, and Housekeeping Departments to maintain the established service standard across the group of resorts.
Duties of the Position include:
- Coordinating activities to ensure the effective management of rooms and public spaces
- Liaising with the Learning and Development team to identify and coordinate training requirements for the Rooms Division
- Developing, implementing and reviewing operational policies and procedures
- Developing and implementing new business strategies for creating or improving processes and procedures to enhance the guest experience
- Promoting a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations and business standards
- Assisting with managing relationships with key operations vendors
Qualification and Experience:
- Bachelor’s Degree in Hospitality and Tourism, Resort Management or any other related field
- At least 8 years of progressive leadership experience in hospitality and resort management or any other related field
- Working knowledge of the Microsoft Office Suite (i.e. Word, Excel, Outlook);
- Experience with automated Rooms Division-related systems
- Caricom Skills Certificate would be an asset
Interested persons should submit their resumes and completed internal application forms by 27 February 2026, with curriculum vitae via email to:
The Recruitment and Compliance Specialist
Sandals Grenada
Email: [email protected]
NB: Please enter Operations Manager, Rooms Division in the subject field in the email for consideration. We thank all applicants for their interest, but only shortlisted candidates will be contacted.
Sandals Grenada
