Job Title: Rental Specialist
Position Type: Full-Time (M–S)
Department/Group: Rentals Division
Posting Expires: 29 November 2024
Reports To: Rental Supervisor
About Us:
Century 21 Grenada is the leading Real Estate company in Grenada and is striving to provide exceptional real estate services. With a focus on innovation, professionalism, sustainability, growth, and development we exceed industrial standards and provide unparalleled experiences for our clients.
Job Summary:
The Rental Specialist must endeavour to promote the rental products and the services of the organisation, adhering to the company standards and vision. They also need to demonstrate the ability to meet and match each client’s unique needs using the most suitable inventory. The individual must exemplify the ability to provide superior customer service as well as to be able to professionally resolve challenges or conflicts that may surface during interactions.
Responsibilities include but not limited to:
- Provide guidance and assist prospective clients in finding a home
- Meet with clients to show properties and provide tours of homes in the existing inventory
- The ability to use Customer Relationship Management Software to manage clients and prospects
- Keep track of all transactions from start to finish to ensure a smooth and successful closing
- Ensure the company service standards are maintained during interactions with clients, contractors, utility companies, employees, etc.
- Use excellent grammar and professional language in all correspondence promptly following company standards
- Maintain knowledge of the service lines and company inventory to match clients’ needs appropriately
- To source, maintain, and manage property listings, to ensure there is frequent communication with the property owners.
- Take photographs and videos of properties for listing according to company standards
- Prepare necessary paperwork (contracts/leases etc.) between clients and property owners
- Promote rentals of properties through advertisements, open houses, signs, social media, promotional events, and participation in multiple listing services
- Assist fellow team members where necessary
- Maintain confidentiality about the operations of the organisation
- Remain knowledgeable about real estate markets and best practices
- Network with professionals to generate leads and referral business
Requirements and Skills:
- An associate degree or passes in English Language and Mathematics at the CSEC level
- At least 2 years of work experience in a professional service and sales environment
- Demonstrate working experience in using social media platforms (Facebook, Instagram, WhatsApp, LinkedIn)
- Computer skills
- Working knowledge of Microsoft Office including, Microsoft Teams, Outlook, Word, Excel, One Drive, and Photoshop
- Pleasant and trustworthy
- Ability to work independently combined with excellent people skills
- Strong selling, negotiation, and communication skills
- Ability to multi-task, moving from one task to another in an organised manner
- Time management and organisation skills
- Attention to detail
- Must be able to ask questions to the Leadership Team and be open to feedback that will help with the learning experience
- The ability to be responsive, multi-task, and meet deadlines
- The ability to be flexible in working hours which includes days, nights, weekends, and public holidays
How to Apply:
Interested candidates should submit a scanned copy of their driver’s licence, a resume, and a cover letter outlining their qualifications and relevant experience to [email protected] no later than 29 November 2024, with the subject line “Rental Specialist.”
Century 21 Grenada is an equal opportunity employer and welcomes diversity in our work environment, we thank all applicants for their interest; however, ONLY those selected for an interview will be contacted.
Century 21 Grenada
