Ariza: We are hiring

Ariza is celebrating 75 years of transforming lives! As part of our ongoing transformation, we are expanding our service offerings and are seeking to attract passionate, committed and competent professionals to fill the following vacancies:

Position: Executive Manager, Member Experience

Job Summary:

The Executive Manager, Member Experience will drive the overall direction and management of service delivery, consistent with ‘The Ariza Way’ standards, to create loyal and satisfied members. The job holder will be responsible for the efficient operation of all branches and other contact channels, as well as for ensuring adherence to policies, procedures, regulations and by-laws.

Responsibilities would include:

1. Develop and lead a team of high performing professional managers who inspire their team members to consistently demonstrate ‘The Ariza Way’ standards
2. Manage resources and collaborate with other department managers to ensure efficient operations in all branches, telephone contact centre and the Automated Teller Machines (ATMs)
3. Use member feedback and insights to build relationships, provide solutions and make innovative recommendations to enhance members’ experience
4. Contribute to the creation and/or revision of policies, processes, procedures and internal controls and to ensuring compliance so that risks are properly mitigated
5. Establish and monitor the annual budget and growth goals for areas of responsibility

Requirements:

• Education and Training:

Master’s degree in Cooperative Studies, Business, Finance, Banking or related field

• Experience:

1. 1. Five (5) years’ experience in managing a branch or operational department in a credit union or other financial institution
   2. Experience in underwriting and reviewing loans is desirable

• Key Competences and Attributes:

1. 1. Integrity
   2. Leadership of teams
   3. Customer orientation
   4. Emotional intelligence
   5. Communication
   6. Planning and organising
   7. Solution-oriented
   8. Ability to function well in a high-paced environment
   9. Analytical

Position: Manager, Information Technology

Job Summary:

The Manager, Information Technology (IT) will develop and lead a high performing team to ensure the secure and effective functioning of the IT network, systems, applications, software and hardware. The job holder will play a lead role in ensuring the achievement of the organisation’s digital transformation goals, thereby enabling service delivery that is beyond members’ expectations.

Responsibilities would include:

1. Develop, implement and coordinate all IT budgets, programmes and plans in alignment with strategic goals and objectives
2. Optimise network and systems performance through ongoing auditing and troubleshooting
3. Ensure the security of systems and data and that a disaster recovery plan is in place and updated periodically
4. Minimise system/technology downtime
5. Successfully manage all IT-related projects
6. Design, develop and implement IT-related policies and procedures, and monitor compliance

Requirements:

• Education and Training:

1. 1. Master’s degree in Information Technology, Computer Science or other related field
   2. Certification in Project Management and Networking from a reputable institution

• Experience:

1. 1. Five (5) years’ combined experience in supervising and managing an IT department plus hands-on experience with network administration and installation
   2. Experience in a credit union or other financial institution
   3. Working knowledge of Sharetec software would be an advantage

• Key Competences and Attributes:

1. 1. Network management
   2. Programming
   3. Project management
   4. Integrity
   5. Leadership of teams
   6. Customer orientation
   7. Emotional intelligence
   8. Communication 

Position: Supervisor, Accounting

Job Summary:

The Supervisor, Accounting will assist the Manager, Accounting to prepare financial reports, as well as oversee the daily activities of the Unit to ensure service delivery in accordance with ‘The Ariza Way’ standards, as well as adherence to the Credit Union’s policies and procedures, including on Anti-Money Laundering.

Responsibilities would include:

1. Supervise the work of the Accounts team ensuring accuracy in the completion of duties as well as adherence to controls (internal and external) and ‘The Ariza Way’ standards
2. Perform general cost accounting duties and maintain the general ledger
3. Assist with the preparation of monthly balance sheets, income statements, and profit and loss statements
4. Review reconciliation of bank accounts and ATM transactions
5. Assist with providing information to the external auditors
6. Ensure that statutory payments are submitted

Requirements:

• Education and Training:

1. 1. Bachelor’s degree in Accounting plus attainment of up to the Applied Knowledge level of the ACCA or similar professional accounting qualifications

• Experience:

1. 1. At least (1) year of experience supervising an Accounting team
   2. Experience in a credit union or financial institution would be an asset

• Key Competences and Attributes:

1. 1. Financial reporting and analysis
   2. Integrity
   3. Leadership of teams
   4. Customer orientation
   5. Ability to function well in a high-paced environment
   6. Emotional intelligence
   7. Communication
   8. Analytical

 Positions: Loan Analyst (Retail) and Loan Analyst (Business)

Job Summary:

The Loan Analyst will provide front end service to borrowing members as part of the lending process, in accordance with ‘The Ariza Way’ loan delivery standards, and the Credit Union’s policies and procedures.

Responsibilities would include:

1. 1. Engage with, and advise members on viable borrowing solutions, providing financial counselling and making appropriate recommendations
   2. Business Loan Analyst:
      1. Guide members in the preparation of viable business proposals
      2. Review and conduct financial analysis on business loan applications
   3. Analyse and evaluate members’ loan requests to ensure viability; prepare applications
   4. Assist in the preparation of reports to aid in the monitoring of the loan portfolio
   5. Capitalise on opportunities for loan growth, in order to achieve annual targets

Requirements:

• Education and Training:

1. 1. Bachelor’s degree in Finance, Banking, Business, or related field required
   2. Retail Loan Analyst: Certified Residential Underwriter (CRU) or other related Professional Certification
   3. Training in accounting to be able to prepare and analyse financial statements and to prepare and analyse cash flow statement

• Experience:

1. 1. Five (5) years’ experience underwriting loans, including for mortgages
   2. Business Loan Analyst: Experience in preparation and/or analysis of business plans including financial statements
   3. Experience in a credit union or other financial institution would be desirable

• Key Competences and Attributes:

1. 1. Financial computation and analysis
   2. Credit risk analysis
   3. Knowledge of IFRS standards
   4. Integrity
   5. Customer orientation
   6. Emotional intelligence
   7. Communication

If you are friendly, responsive and solution-oriented, and meet or exceed the above requirements, you are invited to submit your application in PDF format via email only to [email protected] with the job title in the subject line. Closing date for all vacancies is 20 June 2022.