The excitement mounts as Republic Bank counts down the days before it undertakes a major systems conversion which will bring exciting new products and upgraded services.
From 1 November, customers will enjoy a new banking experience, including the long-awaited International Debit Card (IDC), improved online banking platform and the introduction of the RepublicMobile App, which allows customers to do their banking from their mobile device anywhere, anytime.
The conversion process started in February with our Halifax Street and Grand Anse branches. Phase II will see the conversion of Melville Street, Republic House, Grenville, Carriacou and Gouyave branches. This means that all our customers will now be able to seamlessly conduct their business from any of our 7 branch locations.
Members of the Bank’s management team engaged with media personnel earlier today to outline some of the enhancements customers can expect. Mavis McBurnie, Acting General Manager–Operations, highlighted some of the new features customers can expect, such as Cardless Cash, which allows persons to withdraw cash from the ATM without a card, and the tap-and-pay option when making point-of-sale purchases using their new debit card. The new debit card also means no more filling of forms to withdraw or deposit cash at the bank. She further stressed the urgency for customers to collect the new debit card now, to avoid inconvenience on 1 November. The existing OneCard ATM will become obsolete on 28 October.
Manager–Commercial Credit, Devon Thornhill, reminded business customers to collect their new chequebooks before 1 November, as their current stock of cheques will also become obsolete on 31 October. He also made a plea for employers to submit salary assignments early, to facilitate timely transfers to their employees’ accounts.
Kurt McFarlane, Manager–Head Office, highlighted temporary changes to the Bank’s operating hours to facilitate the transition. With the exception of Halifax Street and Grand Anse, all other branches of the Bank will be closed to the public on Monday, 31 October. Limited services will resume on 1 November from 9 am – 1 pm. The full list of changes can be viewed on the Bank’s website www.republicgrenada.com.
Republic Bank thanks its customers for their patience and solicits their understanding as we work toward a seamless transition.
Republic Bank
“Enhancements”. Republic Bank’s strategy is drawn from Orwell’s Animal Farm, where the Pigs rose to power. All the while issuing press releases telling the other animals it was for their own benefit.
How do you propose that the banks collect their fees, then?
It should be illegal for banks to charge fees, especially, when those fees depletes customers account of funds.